{"id":993237,"date":"2025-07-18T14:57:35","date_gmt":"2025-07-18T14:57:35","guid":{"rendered":"https:\/\/lidajoies.com\/?page_id=993237"},"modified":"2025-09-05T10:42:48","modified_gmt":"2025-09-05T10:42:48","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/lidajoies.com\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"
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Shipping and returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping the package<\/strong>
Monday to Friday from 10am to 8:30pm<\/strong>. Saturdays of 10am to 2pm.<\/strong><\/p>

To resolve any questions: telephone 00 34 93 45315 80<\/strong> or email: lida@lidajoies.com<\/strong><\/p>

If your order is in stock, we'll process it within 24 hours. If your order is to be produced or you're requesting a custom ring, we'll contact you to specify the production time.<\/p>

SHIPPING:<\/strong>
Shipping costs will vary depending on the destination.<\/p>

PENINSULA AND BALEARIC ISLANDS<\/strong>
-For all purchases over \u20ac100, shipping is free.<\/p>

\u2013 Delivery within 24 hours to the Peninsula. Balearic Islands 24 to 72 hours.<\/span><\/p>

\u2013 The shipping cost for amounts under \u20ac100 is \u20ac8.50.<\/p>

\u2013 Shipments will be made through the MRW or Nacex courier agency.<\/p>

If delivery is urgent or within a specific time frame, the shipping price may vary.<\/p>

CANARY ISLANDS, CEUTA AND MELILLA<\/strong>
No shipments are made.<\/span><\/p>

EUROPEAN UNION AND INTERNATIONAL SHIPPING<\/strong>
Shipments to Europe and international destinations will be sent by registered mail. Delivery time and shipping costs will depend on the destination. Contact us and we'll inform you.<\/span><\/p>

LIDAJOIES BARCELONA
<\/strong>We are not responsible for additional customs and tariff charges, nor for delivery delays due to causes beyond our control or incorrect recipient information.<\/p>

CANCELLATIONS:<\/strong>
On our website www.lidajoies.com, it is not possible to cancel an order once payment has been made. You can return the product once received. You have 5 days from receipt to do so.<\/p>

RETURNS:<\/strong><\/p>

If you receive a package with defective packaging, you must note this on the delivery note or reject it.<\/span><\/p>

If you are not satisfied with what you received, you have a period of 24 hours to report the incident to us, contact LIDAJOIES Barcelona through our email\u00a0<\/span>lida@lidajoies.com<\/span><\/a><\/p>

If the return is due to breakage or poor condition of the product received, please let us know the reason and we will contact you.<\/b><\/p>

In this case, return shipping will be at our expense. Refunds for returned products will be issued once we receive the returned product and review it. We will notify you when the refund has been processed.<\/span>.<\/span><\/p>

If the jewelry doesn't meet your expectations, you have 5 days from receipt to return it. In this case, we'll refund the full amount of the jewelry. You will be responsible for the return shipping costs. Once LIDAJOIES receives the product, they will check that it's in perfect condition and free of signs of wear before processing the refund.<\/span><\/p>

As soon as we receive your return request we will contact you to proceed.<\/span>.<\/span><\/p>

Returns are excluded for personalized jewelry or special orders.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Env\u00edos y devoluciones Env\u00edo del paqueteDe lunes a viernes de 10h a 20.30h. S\u00e1bados de 10h a 14h. Para resolver cualquier duda: tel\u00e9fono 00 34 93 45315 80 o e-mail: lida@lidajoies.com Si tu pedido est\u00e1 en stock lo tramitaremos en 24h. Si tu pedido se ha de producir o pides un anillo a medida, nos…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-993237","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/pages\/993237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/comments?post=993237"}],"version-history":[{"count":9,"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/pages\/993237\/revisions"}],"predecessor-version":[{"id":993769,"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/pages\/993237\/revisions\/993769"}],"wp:attachment":[{"href":"https:\/\/lidajoies.com\/en\/wp-json\/wp\/v2\/media?parent=993237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}